Frequently Asked Questions:
Q1. What is the best television to buy?
There is no right or wrong answer to this. It depends on your budget and your needs. Avoid buying the very cheap televisions or updated brand new ones since these are the ones that appear to be more unreliable. The savings you make for cheap ones can easily be nullified by having increased risks of repairs required. And the updated ones may easily be broken soon.
Q2. Where is our service?
We are a local service company of GTA. Our customer services centre is based at our headquarters in Toronto of Canada and is open 7 days a week.
Q3. What are our charges?
We strongly believe that we have amongst the most competitive and economic pricing. Our pricing varies according to the size of the set and also your location.
Q4. What warranty do we offer?
As standard, a repairs come with a 3 month warranty. However, up till now, even if you experience a repeat of the same fault within 12 months or one year we still take care of the problem. We want to ensure that we give great peace of mind to customers.
Q5. What other electronics products do we repair?
No. We only service the TV repair that is our best in GTA.
Q6. How can we be trusted?
Feel free to go through the many customer testimonials . When we visit you, we always give you the best quote in GTA. While many other repair organisations are closing down, we continue to grow year on year.
Cancelling a repair booking – Fee free to cancel any repair booking before we come out to you. We’ll simply cancel the booking and unlike some other organisations, we will not charge you anything. There is no pressure with us. If you change your mind then just let us know.
Intermittent faults – sometimes we’ll book in a television for repair but when we come to see the tv or collect it and look at it in one of our workshops the fault no longer appears. Believe us this does happen!!! In these situations, we normally wait until the fault eventually appears but if after some time the fault still does not re-appear then we advise you accordingly and suggest that if the fault re-appears within the next 3 months then we’ll come out to you again at no charge.